FAQs

The starting price of an item will be determined using, among other considerations, the appraised value, the condition of the item, and its resale potential. The starting price is established by CANARY and may be reduced if an item is part of a promotion.

This is an important part of how we set prices on jewelry and convey the condition of the item to buyers.

5 Stars: Exquisite

As-new And/Or unique and rarely available.

4 Stars: Excellent 

Slight wear, E.g. small scratches that even an eagle eye would find hard to detect.

3 Stars: Very Good

Visibly pre-loved, but still plenty of shine left to be brilliant.

We ship with Canada Post, FedEx or UPS depending on your location. A tracking number will be provided so that you can anticipate the arrival of your shipment.

Shopify uses industry-standard security measures to protect the checkout process of its merchants. Here are some ways Shopify secures the checkout process:

  1. SSL Certificate: Shopify uses a 256-bit SSL certificate to protect the checkout process. This encrypts all sensitive data during transmission, including credit card information and other personal data, preventing them from being intercepted and read by unauthorized parties.
  2. PCI Compliance: Shopify is certified as PCI compliant, which means that the platform follows the best practices for handling credit card information and financial data in order to reduce the risk of fraud and data breaches.
  3. Fraud Protection: Shopify has built-in fraud protection and risk analysis tools that help merchants detect and prevent fraudulent transactions, including chargebacks and identity theft.
  4. 2-Factor Authentication: Shopify allows merchants to enable 2-factor authentication, which requires an extra layer of identity verification to access their store and prevent unauthorized access to customer data.

Overall, Shopify takes security very seriously and provides a safe and secure checkout process for its merchants and their customers.