Our Appraiser – IGL

International Gemological Laboratories

Specializing in the identification, evaluation and appraisals of diamonds, coloured stones, pearls, fine jewellery & watches

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Professional Jewelry Appraisal and Valuation

CANARY is dedicated to adhering to the highest of standards within the pre-owned jewelry industry.  In fact, we hope to set the bar for it. As such, we believe the most unbiased and objective means to represent you is by using a third-party jewelry appraiser.

The team at IGL brings a combined experience of more than 60 years to the appraisal and jewelry design space, which is why they also work with the finest jewelry retailers in the country.

IGL’s gemological expertise and professional appraisal services are underscored by their ethics, integrity, expertise and professionalism.

Together, CANARY and IGL promise a consistent, unbiased, and professional opinion every time you work with us.

Authentication



Authenticity is the foundation of the upside. We staff in-house professionals that ensure every item sold is 100% authenticated and in beautiful condition.

All items are put through a multi-point, authentication process by our designer experts. We inspect all goods for appropriate brand markings, date codes, serial tags and hologram stickers. Everything passes through our strict authenticity tests before it is curated into the collection.

NOTE: the upside does not accept fake or counterfeit merchandise of any kind. If we suspect that a submitted item is inauthentic we will contact the consignor for proof of purchase.

Brands sold on the upside are not partnered or affiliated with the upside. However, we fully cooperate with brands looking to track down the source of counterfeit items, which will include revealing the contact information of consignors proven to have submitted counterfeit goods.