CANARY'S VIRTUAL CONCIERGE SERVICE Provides Personal Shoppers to Help You Find the Jewelry You're Looking For.


CANARY offers a FREE concierge service (up to 2 hours*) valued at $299 CAD. There is no obligation to make a purchase.

Concierge services include:

  • Information overview & virtual consult
  • Researching and resourcing
  • Price negotiation with supplier(s) 
  • Presentings findings to you virtually
  • Facilitating & fulfilling purchase
  • Fill out our online form to officially submit your Virtual Concierge Service request 
  • A CANARY concierge will reply within 24 hours to schedule a virtual consultation 
  • If you decide to purchase any of the items presented by your concierge that are in the CANARY catalogue, we will send you a direct invoice to purchase. For any item you choose to purchase that is from an authenticated third-party, CANARY requires a 50% deposit prior to purchasing the item on your behalf.
  • Items purchased directly from CANARY are eligible for our standard Return Policy. Items CANARY purchases on your behalf are not able to be returned, but may be eligible for consignment.

*For concierge requests that require more than 2 hours (multiple requests, etc.) each additional hour will be charged at $150 CAD (will be deducted from the price if item(s) purchased).